Privacy policy

Privacy policy

Thank you for your interest in our online presence. Below, we explain which data WOLQE GmbH (Heinrich-Lanz-Allee 4, 60437 Frankfurt am Main) collects when you use our website and for what purposes it is processed. 

Contact Person, Responsible Entity 

The responsible entity for collecting and processing your personal data on this website is WOLQE GmbH. You can find the complete contact details in the Legal Notice.  

Data Protection Officer 

Attorney-at-Law Yizhou Liu, WOLQE GmbH, Heinrich-Lanz-Allee 4, 60437 Frankfurt am Main, E-Mail: datenschutzbeauftragter@wolqe.co 

Use of Our Website 

Visiting our website is generally possible without providing personal data. Personal data is only collected to the extent technically necessary for using the website. If cookies are used, they are session cookies only. These do not serve personal identification; they merely store a session ID that allows different requests from your browser to be assigned to a single session. Once you close your browser, these session cookies are automatically deleted. 

Each time you access our website; the following data is automatically recorded: 

  • Date and time of access 
  • Name of the requested file 
  • Website from which the file was requested 
  • Access status (e.g., file transferred, file not found) 
  • The web browser you use and the operating system of your device 
  • The (anonymized) IP address of the requesting device 

These data are stored in anonymized form. Your IP address is hashed so that it cannot be traced back to you. The anonymized data logs are used solely for statistical purposes. There is no matching with other data sets, nor any disclosure to third parties. This information is not linked with other data sources. However, we reserve the right to subsequently review this data if there are specific indications of unlawful use. 

Contact by E-Mail and via the Website 

If you contact us by e-mail, the information you provide will be stored for the purpose of processing your request. The legal basis for this is Article 6 of the EU General Data Protection Regulation (GDPR). We collect, process, and use only the data you share with us during your inquiry and which is necessary for handling it. We are aware that the information transmitted may include confidential data. Naturally, we treat this information with utmost care and comply with the applicable legal data protection requirements. 

In addition, you can contact us via the contact form, the WOLQE Forum or a direct inquiry form related to a specific item. A request made through these channels can only be successfully submitted if you provide your first and last name as well as a valid e-mail address to which we can respond. For inquiries via the WOLQE Forum, providing your e-mail address is sufficient. 

All submitted data is used solely to process your request and is, of course, treated confidentially. 

Use of reCAPTCHA 

To protect our input forms, we use the “reCAPTCHA” service by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). This service checks whether input is made by a human or if it is misused by automated, machine-based processes. 

As far as we know, various pieces of information are transmitted to Google, including the referrer URL, your IP address, user behavior on our website, information about the operating system, browser, duration of visit, stored cookies, display settings, scripts, input actions, and mouse movements in the area of the reCAPTCHA checkbox. 

Google uses the collected data, among other things, for digitizing books and other print media, as well as to improve services such as Google Maps and Google Street View—for instance, to recognize house numbers or street names. 

According to Google, the IP address collected within the scope of reCAPTCHA is not merged with other Google data unless you are logged into your Google Account when using the reCAPTCHA tool. To prevent this transmission and storage of personal data by Google, it is advisable to log out of your Google Account before visiting our website or before using reCAPTCHA. 

The use of reCAPTCHA and the related data collection is based on Google’s terms of use: 
google/policies 

Google Analytics 

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). It uses “cookies,” which are text files stored on your device to help analyze how you use the website. The information generated by these cookies about your use of the website is usually transmitted to a Google server in the USA and stored there. 

If IP anonymization is enabled on this website, your IP address will be shortened by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and then anonymized there. 

Acting on behalf of the website operator, Google uses this information to evaluate your usage of the website, to compile reports on website activities and to provide other services related to website usage and internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. 

Our website uses Google Analytics in conjunction with the “anonymizeIp” feature. This means IP addresses are processed only in truncated form, which rules out a direct link to your personal data. We use Google Analytics in compliance with the guidelines agreed upon between the German data protection authorities and Google. 

Google Tag Manager 

This website uses Google Tag Manager. This service allows website tags to be managed via an interface. Google Tag Manager itself only implements tags; it does not use cookies and does not collect personal data. Google Tag Manager can trigger other tags that may collect data. However, Google Tag Manager does not access this data. 
If you have disabled tracking services at the domain or cookie level, this setting remains in effect for all tags implemented via Google Tag Manager. 

Google AdWords Conversion Tracking 

As part of Google Ads (formerly Google AdWords), a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), we use Conversion Tracking. If you reach our website via an ad placed by Google, a cookie for Conversion Tracking is set on your device. 

This cookie does not serve personal identification. If you visit certain pages of our website and the cookie is still valid, both Google and we can recognize that you clicked on an ad and were redirected to our website. 

Each Google Ads customer receives a unique conversion cookie. This means that cookies cannot be tracked across multiple Ads customers’ websites. 

The information collected by this cookie is used to create conversion statistics for Ads customers who use Conversion Tracking. These statistics show how many users in total clicked on an ad and visited a page tagged with a conversion tag. No personally identifiable information is transmitted during this process. 

If you do not wish to participate in Conversion Tracking, you can opt out by disabling cookies in your browser settings. 

More information about Google Ads data protection can be found here: 
Terms of Use: google-policies-privacy  
Privacy Policy: google-policies-technologies-ads  

Server Location  

Personal data is stored exclusively within the European Union. No data is transferred to third countries.  

Microsoft Clarity 

We use the service of “Microsoft Clarity”. Microsoft Clarity is an analytics tool by Microsoft that evaluates user behavior based on a pseudonymous user ID and other pseudonymized data—such as mouse movements and performance data related to specific webpage content. 

In this analysis, we primarily process usage data (e.g., visited pages, interest in certain content, access times), meta and communication data (like device information or IP addresses), location data (information about the geographic position of a device or user), and motion data (e.g., mouse and scroll movements)—all in a pseudonymized form. The data collection configuration is set so that Microsoft applies pseudonymization, particularly via IP masking (pseudonymizing the IP address). 

This data processing applies to all visitors to our website who have given consent to the use of Microsoft Clarity through our cookie consent banner. The data processing is therefore based solely on your consent (Art. 6 (1) a) GDPR). 

The purpose of processing is tracking (e.g., interest-/behavior-based profiling, use of cookies), remarketing, conversion measurement (measuring the effectiveness of marketing measures), interest-based and behavior-based marketing, profiling (creating user profiles), reach measurement (e.g., access statistics, detection of returning users) and cross-device tracking (processing of user data across devices for marketing purposes). 

We draw your attention to the objection rights as set out in this Privacy Policy. You can also opt out at each respective provider: 
a) Europe: https://www.youronlinechoices.eu 
b) Canada: https://www.youradchoices.ca/choices 
c) USA: https://www.aboutads.info/choices 
d) Cross-territory: https://optout.aboutads.info 

Microsoft Clarity (Online Marketing and Web Analytics) is provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. 
Website: clarity (microsoft) 
Privacy Policy: privacy.microsoft 
Opt-Out: choice.microsoft 

Please note that we have concluded a data processing agreement (DPA) with Microsoft, including the necessary Standard Contractual Clauses, to enable this activity. 

 

Microsoft Advertising (Bing Ads) 

Purpose of Data Processing: We use Microsoft Advertising, provided by Microsoft Ireland Operations Limited (Ireland/EU), on our website. Microsoft Advertising enables us to run targeted advertising campaigns via the Microsoft Bing search engine. It uses the “Universal Event Tracking” (UET) tool, which makes it possible to track certain user actions on our website. The goal is to optimize how our ads are placed. 

Data Processed: Microsoft Advertising uses cookies to collect personal data such as: 

  • Online identifiers (including cookie IDs) 
  • IP addresses 
  • Device identifiers 
  • Information about device and browser settings 

Legal Basis: Processing only occurs with your consent, as per Art. 6 (1) a) GDPR. You can withdraw your consent at any time through our Consent Management Tool. 

Data Transfer: Please note that using Microsoft services may involve transferring data to Microsoft Corp. in the United States. 

Additional Information: Details on the processing activities, technologies used, data stored, and retention period can be found in our Consent Management Tool and in Microsoft’s Privacy Notice at https://privacy.microsoft.com/de-de/privacystatement. 

Use of Social Plugins from Facebook, LinkedIn & Google  

By implementing these plugins, no automatic connection is established with the servers of the respective social networks when a page loads. A connection is made only if you actively click one of the social media buttons, which opens a new browser window for the respective provider’s website. There, you can, for example—after logging in, if required—like or share content. 

For more information about the purpose, nature and scope of data collection and subsequent processing and use of data by each provider, please refer to the respective social network’s privacy policies. They also provide details on your rights in this regard and the settings available for protecting your privacy. 

Disclosure of Your Data to Third Parties  

In principle, your data is not passed on to third parties unless we are legally required or authorized to do so, or you have expressly consented to such a transfer in advance.